Providers / ChangeHero
ChangeHero, measured
Every provider on this site is asked the same question at the same moment — same pair, same amount, same second — and every answer is kept. ChangeHero has been asked 5,275 times. What follows is what it did, not what it says about itself.
The record
2,685 prices from 5,275 requests.
2,685 prices from 3,226 requests on pairs it has answered at least once. The gap to the figure above is pairs it does not trade.
Mean gap to the best quote in the same fan-out, over 2,685 fan-outs where at least two providers answered.
Paid the most of everyone who answered, in 49 of 2,685 fan-outs.
Distinct currency pairs it has ever returned a price for here.
The most recent fan-out that got a price out of it.
A rate is printed only above thirty samples; below that it reads as a dash rather than as a number, and the sample size is beside every figure so a reader can disagree. “Behind the best price” is the comparable one: it is measured inside a single fan-out, against the same competitors at the same second, so it needs no market benchmark and cannot be flattered by a wrong one.
Identity checks
D — Can demand identification, or hold funds, part-way through a transfer it has already accepted., scored 5 of 10.
Reports of withheld funds since September 2026; shotgun KYC.
Community-contributed and not verified by the rating service — an unverified claim rather than a review, reviewed 28 September 2026. Source: kycnot.me. Not this site's assessment, and reproduced because the reader should be able to check it rather than take it from here.
Their own terms
“In case the User does not wish to disclose their identity for certain reasons and refuses to undergo the KYC/AML procedure, ChangeHero has the right to terminate the exchange and the deposited funds are then transferred back to the initial address the deposit was made from, subtracting the network fee and ChangeHero operational fee in amount of 10% from transferred assets but not less than 100 USD equivalent.”
ChangeHero's own terms, read 16 October 2026. Quoted exactly rather than summarised, because a summary of a clause is an opinion about it.
They have undertaken in writing not to apply it:
“The 10% fee for declining the KYC/AML procedure applies to users referred to us via an affiliate link/widget. For direct API integrations, we're ready to waive this clause, so users coming through Crypto Train via the API won't be charged this.”
ChangeHero partners desk, by email, 17 October 2026. Printed beside the clause rather than instead of it: a term in force is a document with legal weight and an undertaking by email is a promise from a business desk, and a reader deciding whether to send money through somebody is entitled to both.
What has already happened
Multiple reports of withheld user funds, open since September 2026, including a documented case of $94,000 released only after the sender completed extensive identity checks and raised it publicly. kycnot.me scores the service 5 of 10 with a privacy rating of 38 out of 100 — the lowest of any provider compared here.
Invalid Date · source. Worth more than any clause: terms describe intent, an incident describes behaviour under pressure.
Measured ahead of it
- Changelly — 0.19% behind the best, over 4,440 fan-outs
- Mistex — 0.28% behind the best, over 2,032 fan-outs
- swapgate — 0.38% behind the best, over 969 fan-outs
Ranked on the same figure over the same record. It is an average and not a promise: the cheapest provider changes with the pair, the direction and the amount, which is the whole reason this site prices all of them at once rather than recommending one.
Price ChangeHero against every other provider right now, for your own pair and amount.
No account, no email, and nothing held: your browser pays the provider's deposit address and the provider pays yours.
Compare liveNothing here is an endorsement or a partnership, and this site is not paid to rank anybody above anybody. The figures come from the measurement record, which is published free and in full. See every provider side by side or what each one's terms permit.