Questions
Last updated 8 November 2026
Including the ones with uncomfortable answers, since those are the ones worth knowing before you move money.
Do you ever hold my coins?
No. Your browser signs a transaction paying the provider's deposit address directly, and the provider pays your destination directly. This site is not a party to either leg and never has custody — which also means it cannot freeze, refund or recover anything.
Where does my private key go?
Nowhere. It stays in the tab, derives your address and signs locally. It appears in no server route, is held in memory only, and is cleared when you disconnect or close the tab.
That said, pasting a private key into any web page is inherently risky. Use a wallet holding only what you intend to exchange, never your main one.
What does splitting an exchange actually achieve?
One swap is a single edge from your wallet to your destination. Splitting across several exchanges, several providers, varied amounts and separate destination addresses means no single provider sees the whole transfer and the pieces are harder to reassemble.
Each plan is scored, and the weaknesses are named rather than hidden: one provider seeing every leg, identical amounts, back-to-back timing, a shared payout address.
What is a route, and how is it different from splitting?
A split divides one transfer across several providers, so none of them sees all of it — but every piece still moves from your wallet to your destination on a public chain, and anyone holding the whole picture can try to reassemble them. A route breaks the link instead of dividing it.
It is two exchanges with a Monero wallet of your own in the middle: the first turns what you are sending into Monero, you receive it, and the second turns it into what you wanted. Neither provider is handed both ends, and because Monero's ledger shows a reader nothing, no transaction on any chain connects your sending wallet to your receiving one.
The cost is real: about one percent more than a single swap, two payments rather than one, a Monero wallet of your own to receive the middle leg, and a deliberate gap of hours between the hops, because two transfers minutes apart are one event to anyone holding both public ends. One provider is also excluded from Monero hops here, after a 2026 vulnerability published its users' deposit and withdrawal addresses paired — which is the link a Monero hop exists to break.
Use a single exchange for speed and price. Use a route when the link between the two wallets is the thing that matters.
Is this anonymous?
No, and anyone claiming otherwise is selling something. Providers see the amounts and addresses they handle, the chain is public forever, and the hosting platform sees requests. This deployment also records your IP address, user-agent and language header against every exchange: the exchange providers require partners to keep that for at least a year and to produce it on request. Google Analytics also runs on every page, including this one — it sets cookies and tells Google which pages you viewed and what brought you here. There is no account and no email, which is not the same thing as being anonymous.
The privacy page lists exactly what is recorded and what leaks regardless.
Does this site need JavaScript?
Not to read it. Every comparison page is rendered on the server — fetch a pair page with scripts disabled and the full provider table, the best-to-worst spread, the mid-market gap and the three-leg split are all in the HTML. Providers, risk, data, Monero, routes, Lightning and the merchant pages are the same.
What needs it is doing an exchange. The workspace derives an address and signs in the tab, which is the reason nothing is held here and is also the reason it cannot run without scripts. Live quote refresh and the feedback widget need it as well.
Do I need an account?
There is none to make. No email, no password, no verification. Connect a wallet and exchange.
What does it cost?
Each provider builds a margin into the rate it quotes, which is why comparing them is worth doing — on a typical pair the spread between best and worst is one to two percent.
Crypto Train is a referral partner of the providers it routes to, and earns a commission on exchanges created through it. That commission sits inside the quoted rate rather than beside it, and on one provider it has been measured as added to your amount rather than taken from the provider's own margin: the same pair, quoted in the same minute with and without attribution, differed by 0.3%.
Separately, this deployment may add a percentage fee of its own, and that one does appear as a line item before you sign. So the fee you can see is not the only one you pay.
What happens if an exchange fails or stalls?
The exchange is the provider's to complete, so a stalled one is resolved with them, using the transaction hash shown in the status panel. This site cannot intervene in a transfer it never held.
In a multi-step plan each leg is independent: an earlier leg that completed is unaffected by a later one that does not.
What if I lose the recovery phrase for a generated wallet?
The funds are gone. The phrase exists only in the browser that created it, nothing is uploaded, and no copy is kept — so there is no reset, no recovery, and nobody who can help. That is why the phrase must be confirmed and spot-checked before any address is usable.
Can I send to an exchange account address?
You can, but it undoes much of the point. A deposit address at a KYC exchange links the arriving funds to your identity there, which is precisely the connection splitting the transfer was meant to avoid.
How do I know the rate I am offered is fair?
Every provider is quoted at once and they are ranked, so you can see the spread between them — on a typical pair the best and worst quote differ by one to two percent. That only tells you which is best of those asked, not what best is worth.
So the quotes are also measured against mid-market, taken from the public ticker feeds of several large exchanges. That is what turns “this provider is top of the list” into a number: on one USDT to BTC comparison the best of seven was 0.86% under the market and the worst was 2.55% under. The gap is the provider's margin, and it is yours to judge.
What is the read-out under my Bitcoin destination address?
When the payout is in Bitcoin, its public history is read from a block explorer and summarised: how many transactions the address has, and how many other addresses are already provably linked to it by having been spent together. It is there because paying a split into an address that is already tied to a dozen others undoes most of the splitting.
The lookup is made by this server, so the explorer sees the server rather than you. That hides who asked; it does not hide which address was asked about. No other payout chain is looked up at all.
Do you screen addresses?
Bitcoin destination addresses are checked against the US Treasury's published sanctions list, and a match stops the exchange. The list is downloaded to this server and the comparison is made here, so the address is never handed to Treasury or to a screening company — this site buys no such service.
It is a screen against one published list and nothing more. Passing it is not a judgement that a transfer is lawful, and no other list, score or risk rating is applied to you.
Who is responsible if something goes wrong?
You are. Every exchange is your decision and your risk, and a broadcast transaction cannot be recalled. The terms say this at more length, but that is the substance of it.
No account, no sign-up, and nothing is held here — your browser pays each provider directly.
Questions about any of this? The source is the authority — everything described here can be checked against it.